Spider Tarp is committed to providing you with the best possible customer service experience. We take seriously our obligation to respect and protect the privacy of the personal information of individuals with whom we deal.

Collection Of Your Personal Information

At Spider Tarp we know your privacy is paramount.  We recognise that your personal information is important to you and share your concerns about how information is collected, used and shared. Spider Tarp is committed to safeguarding your personal information and will always handle your personal information securely and carefully.

Why We Collect Information

We collect information for a number of reasons including:

  • To deliver products or services to you
  • To complete other transactions with you or on your behalf
  • To better understand your requirements and preferences
  • Improve our service
  • Provide offers that are of greater interest or benefit to you

How We Collect This Information

We collect this information when you order goods or services, and when these products are delivered.

Information We Collect

The personal information we collect is, in most cases, supplied by you when you place an order or provide feedback to us:

  • Name
  • Address
  • Delivery address
  • Phone number
  • E-mail address
  • Transaction information.

Third Parties

In order to dispatch your order we need to share some information such as delivery address and contact details with a third party courier service. We do not sell, rent, exchange or disclose any of your contact details to any company or person.

Changes To This Privacy Policy

Spider Tarp reserves the right to make amendments to this Privacy Policy at any time. If you have objections to the Privacy Policy, you should not access or use the Site.

Accessing Your Personal Information

You have a right to access your personal information, subject to exceptions allowed by law. If you would like to do so, please let us know. You may be required to put your request in writing for security reasons. Spider Tarp reserves the right to charge a fee for searching for, and providing access to, your information.

Contact Us

If you have any questions regarding our privacy policy or handling of information, please direct your enquiry to enquiry@www.spidertarp.com  or contact us by phone. Where you contact us seeking resolution of your privacy concerns, we will respond to let you know who will be handling your matter and when you can expect a further response. If your concerns are not resolved to your satisfaction, you may have rights to escalate your complaint to an external dispute resolution scheme or regulatory authority.